Returns & Exchanges

Return your merchandise for a full refund of product value if you are unhappy for any reason. Within 10 days of purchase, you may return any item in its original condition for a full refund of product value. Please keep the original packaging and return with the item. Unless otherwise stated, specials, promotions or any products that are purchased using an incentive or coupon code are not eligible for return or exchange. Shipping charges are not refundable. Please note that we can process returns and refunds only for items purchased directly from Ajahmure Beauty. Items sent as gifts from our website can only be returned by the original sender. All other gift orders can be exchanged by the recipient for identical merchandise in the event that the item arrived damaged.

How to Return Merchandise


When sending in a return to Ajahmure Beauty please follow these instructions:

 

1. Email CUSTOMER SERVICE at hello@ajahmurebeauty.com
2. Indicate a reason for your return and how you would like your credit to be applied.
3. Request an RA (Return Authorization) number. Returns without RA's WILL be refused
4. Include the packing slip with your return (if you do not have your packing slip, please indicate the order number on a separate piece of paper)
5. Wrap the package securely
6. Attach your return address
7. For your protection, we recommend that you use UPS or Insured Parcel Post for shipment

Ship your return to the address indicated below:

Ajahmure Beauty, Inc.
Attn: Returns Dept. (Please call to obtain Return Auth # to add here)
1586 Karen Boulevard  
District Heights, MD 20747

Please allow up to 30 days for a credit to be applied to your account.